Online Therapy

With the Online Therapy you can have a therapy session with the same professionalism as if it was a physical appointment. Using video and audio technology, you will be able to interact with our best therapists in much the same way as when you attend a consulting room.
Are you looking for a therapist in Surrey, London or the UK? A therapist is a licensed mental health professional who helps clients improve their lives, develop better cognitive and emotional skills, reduce symptoms of mental illness and cope with various challenges.

Why should you start working with an online therapist?

Online Therapy has been shown to be more economical for both the therapist and the client.
Online Therapy is easily accessible to all those who wish to use it. It overcomes barriers – physical, emotional, or mental – that may preclude others from seeking therapy.
Increase perception of anonymity
The absence of face to face contact can also prompt clients to communicate more openly without concerns for bias of race, gender, age, size or physical appearance. This may lead to an increased level of honesty and therefore higher validity in the case of self disclosure.
You are able to get on the video chat with a therapist at a time that works for your schedule. Never worry about extra commutes or taking time away from work or school.
Ease of contact
It is easier, in some cases much more easily, to contact your online mental health provider through e-mail and get a quick response than if you call a therapist or psychiatrist in real-life to ask a general question.
All our therapists are licensed, trained, experienced, and accredited professionals. BAC has carefully selected the best therapists in Surrey and beyond.

Ethics of Online Therapy
and Counselling

Anyone practising online therapy at BAC is bound by the same code of ethics as traditional therapy. No matter where a therapist has their practice in they must adhere to the same standards by their professional organizations.

Your therapist should be able to show you and help you to understand their credentials at any time.

Online Therapist Code of Ethics

Online therapy is held to the same standard as in-person therapy. All the same regulations, rules, and code of ethics apply no matter what platform of therapy is being used. Your therapist is responsible for understanding every aspect of using online services, as well as for ensuring your safety and the security of your information.


Confidentiality is always protected no matter how you get your therapy services. Online therapy is no exception. Your therapist should make every reasonable effort to protect and maintain the confidentiality of your information.


While most information in therapy must legally be kept confidential, there are a small number of exceptions. If the therapist believes there is an immediate danger of serious self-harm or suicide, confidentiality may be broken for the purposes of informing emergency healthcare services.


Sometimes a therapist is just not able to provide the right services. This can be for many reasons, from a bad fit in the therapeutic relationship to the need for a higher level of care. In any case, your therapist should always be able to evaluate the situation and ensure that they can make the right referrals if you need a change or more care than they can provide.